Terms of Service

Terms of Service

Last Updated: 2025-08-11

This website is operated by Khmaissi Solutions LLC, a company registered in the United States.
By accessing or placing an order with Virayo, you confirm that you agree to and are bound by the Terms of Service described below.
These terms apply to the entire website and all communications between you and Virayo.

Under no circumstances shall the Virayo team be liable for any direct, indirect, special, incidental, or consequential damages — including but not limited to loss of data or profits — arising from the use or inability to use the materials on this website, even if Virayo or an authorized representative has been advised of the possibility of such damages.

If your use of materials from this site results in the need for maintenance, repair, or correction of equipment or data, you are solely responsible for those costs.
Virayo is not responsible for any outcomes that may occur during the use of our resources.

We reserve the right to change prices, policies, or content at any time without prior notice.

License

Virayo grants you a revocable, non-exclusive, non-transferable, limited license to access and use this website strictly in accordance with these Terms.

These Terms of Service constitute a contract between you and Virayo (referred to as “we”, “us”, or “our”), the provider of this website and the services accessible through it.

If you do not agree to these Terms, you must stop using the website immediately.

Definitions and Key Terms

To ensure clarity, the following terms are defined as follows:

  • Cookie: A small data file stored by your browser to remember preferences or login details.

  • Company: Refers to Khmaissi Solutions LLC (operating as Virayo), responsible for your data under these Terms.

  • Device: Any internet-connected device (phone, tablet, computer, etc.) used to access our website.

  • Service: The eCommerce and customer support services provided by Virayo.

  • Third-party service: Any external partner or provider involved in advertising, analytics, payment, or shipping.

  • Website: https://virayo.co.uk

  • You: The individual or entity accessing or using our website.

Restrictions

You agree not to, and will not permit others to:

  • Sell, rent, lease, distribute, or commercially exploit the website or its content.

  • Reverse engineer, decompile, or modify any part of the website.

  • Remove or alter any copyright, trademark, or proprietary notice.

  • Use the website in any way that could harm or disable its functionality.

Return and Refund Policy

Thank you for shopping with Virayo.
We strive to provide products you love and a smooth shopping experience.

If you are not fully satisfied with your purchase, please review our detailed Return & Refund Policy.
By making a purchase, you agree to the terms outlined in that policy along with this agreement.

Delivery and Risk of Loss

All orders are shipped to the address provided at checkout.
You are responsible for ensuring that your delivery details are accurate and that someone is available to receive the order.

Once a courier confirms delivery — including photo evidence when applicable — responsibility for the parcel transfers to the customer.
Virayo is not liable for loss, theft, or damage after confirmed delivery.

User Feedback and Suggestions

Any ideas, feedback, or suggestions you provide to Virayo (“Suggestions”) remain our exclusive property.
We may use, copy, modify, or publish these Suggestions for any purpose without acknowledgment or compensation.

Your Consent

By using our website, creating an account, or making a purchase, you acknowledge that you have read and agree to these Terms of Service.

Links to Other Websites

Our website may include links to third-party websites not operated by Virayo.
We are not responsible for the content, accuracy, or practices of such external sites.
Once you leave our platform, their terms and privacy policies apply.

Cookies

Virayo uses cookies to enhance your browsing experience and remember your preferences.
You can manage or disable cookies through your browser settings.
For more information, please see our Cookie Policy.

Changes to These Terms

We may update or modify these Terms of Service at any time without prior notice.
Changes take effect immediately upon posting on this page.
We encourage you to review this page regularly to stay informed.

If we terminate or suspend your account, you may lose access to order history or other stored data.

Modifications and Updates

Virayo reserves the right to:

  • Modify or discontinue the website or any of its services at any time

  • Introduce new features or remove existing ones

  • Apply updates and improvements without notice

All modifications and updates are subject to these Terms.

Third-Party Services

Our website may include integrations, content, or links from third-party services.
Virayo is not responsible for the legality, accuracy, or reliability of third-party services.
Accessing them is at your own risk and subject to their respective terms.

Term and Termination

These Terms remain effective until terminated by either you or Virayo.
We may suspend or terminate access to our website at any time, without prior notice or liability.

Limitation of Liability

Virayo and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products — even if advised of the possibility of such damages.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to conflict-of-law principles.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Trade Name: Virayo
Company Name: Khmaissi Solutions LLC
Company ID: 2025-001649411
Address: 30 N Gould St STE R, Sheridan, WY 82801, United States
Email: contact@virayo.co.uk
Phone: +1 931-761-2556
Contact Form: https://virayo.co.uk/pages/contact
Customer Support: Monday to Sunday, 9:00 AM – 6:00 PM (local time)